Privacy

Secure Clearance Fax (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use the Secure Clearance Fax mobile application and website.

Information We Collect

We collect only the information necessary to provide secure faxing and related services. This may include:

Account information such as email address
Fax transmission metadata (date, time, sender, recipient)
Uploaded documents for fax transmission (processed securely)
Subscription and billing status (handled through app store providers)

Information We Do NOT Collect

We do not collect or store:

Social Security numbers
Government ID numbers
Full medical records outside of user-initiated fax transmissions
Veteran ID documents or credentials

Faxed Documents

Documents uploaded for fax transmission are processed securely and are not accessed or reviewed by us. Documents are stored temporarily only as needed to complete delivery and provide user access, then deleted according to retention settings.

Veteran Verification

Veteran verification is handled through trusted third-party providers such as ID.me or VA.gov. Secure Clearance Fax does not receive or store sensitive verification data. We store only a confirmation status indicating whether a user is verified.

How We Use Information

We use information solely to:

Provide secure fax and messaging services
Manage subscriptions and premium features
Apply verified veteran discounts
Improve app functionality and reliability
Respond to support requests

Data Security

We use reasonable administrative, technical, and physical safeguards to protect user data. Secure Clearance Fax is designed with HIPAA-aligned security principles for handling sensitive information.

Third-Party Services

We may use third-party services for:

Fax delivery infrastructure
Payment processing (Apple App Store / Google Play)
Veteran verification

These services are required to protect user information and comply with applicable laws.

User Choices

Users may delete their account or request data removal by contacting support.

Children’s Privacy

Secure Clearance Fax is not intended for use by children under 13, and we do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at:
support@secureclearancefax.com